Initiate → Plan → Execute → Close
01
Initiating
Project Charter
Defined the project's scope, SMART goals, benefits, costs, and success metrics before any planning work began.
02
Initiating
Stakeholder Analysis
Mapped stakeholders on a power-interest grid to guide who needed to be consulted, informed, or closely managed throughout the pilot.
03
Planning
Project Plan
A multi-tab workbook covering task breakdown, timeline, quality standards, risk planning, and survey design for the pilot.
04
Executing
Test Launch Findings
Findings presented to Sauce & Spoon leadership after the pilot ran at both locations, covering guest and staff response.
05
Monitoring & Controlling
Retrospective Review
Twelve findings weighing customer and project-team feedback side by side, each paired with what went well and what needed to change.
06
Closing
Impact Report & Executive Summary
The final results deck measuring pilot outcomes against the targets set in the original charter.
07
Closing
Closeout Report
The formal closeout documenting final project outcomes, lessons learned, and recommendations for a full rollout.